Frequently Asked Questions


We want you to be completely satisfied with your purchase.  So here is a list of most commonly asked questions and answers to help you while visiting our site.

When will my order ship?

Orders are usually processed and shipped within 3-4 business days 

Where do you ship to?

We ship to nearly every country in the world.

How do I track my order?

After your order is shipped, you’ll receive an email with a tracking number.  It may take a few hours for the tracking to update.  

What forms of payment are accepted?

We accept all major credit cards and you can also pay via PayPal and Amazon Payments.

Do you have a retail store?

No we unfortunately do not at the moment!   

What is your return policy?

We want you to be completely satisfied with your purchase. So we provide free shipping on returns and exchanges. Unworn/unwashed items can be returned or exchanged within 10 days of delivery. If a product is faulty, it may be exchanged for a new product (subject to availability) which will be shipped at no additional charge.

How do I request a return or exchange?

 Email us your order number and whether you would like a refund or an exchange. We will then email you with a pre-paid shipping label that you can print out and attach to the original package 

info@greenvilleclothinco.com